Customer Support Area

Welcome to the YN Moto Customer Support Area

This page contains information about service areas, shipping information, operation times, and much more. Please contact us if you can't find the answer you are looking for. 

Hours Of Operation:

Monday - Friday
9 am - 6 PM
Saturday, Sunday


For all assistance, exchanges, and returns please email -


Phone number:

For more direct assistance please call (877) 910-1546


Order Cancellation
We can cancel and modify orders very easily! Please reach out to our support email if you need to make a last minute change or cancelation.



Tires can be shipped to the lower 48 contiguous United States.

Items that are not currently in stock will be noted on the store. In the event that an order is placed for an item out of stock or on backorder, you will be contacted by our support team to find a resolution. 

Damaged Goods
If items arrive to you damaged, please reach out to our support team for a full refund or express replacement. Please provide images of the packaging/item that arrived damaged. The item will need to be shipped back to us so please contact our support team as soon as possible so that we can get you a replacement quickly.

FREE Shipping on ALL Orders over $150
You asked, and we listened! Spend $150.00 or more on any Yammie Noob gear, merch, parts, tools or products, and get FREE delivery on your order. No codes required. Simply add over $150.00 in products to your cart and select the "FREE Shipping Over $150.00" option when checking out. Please note that we cannot offer this promotion for customers shipping to Hawaii and Alaska. Discount applied in cart. Returns are subject to our return policy. Offer not valid on previous purchases. No substitutions or cash equivalents.

Shipping Eligibility
At this time we are only selling to customers where our suppliers can ship directly to. That means ONLY the lower 48 contiguous United States. If you would like to purchase from us and are outside of this area, we would love to hear from you! Let us know your interest @


Order Processing

YN Moto orders will all be processed each day by our CS team. Your order will be fulfilled within 24 hours of submitting it barring any complications. 

Shipping Estimate
If your item is in stock at the warehouse, you should receive it within 2 business days once the order has been processed. If the product has to come from a warehouse that is further away from you, it may take up to 5 business days for your package to arrive. 

Orders Returned Without Original Packaging

Any items sent back to us without the original packaging are subject to a 25% restock fee.